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Customer Success in the Distribution Industry: RJS Case Studies

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Why RJS for the distribution industry? truck_35percent

Business processes for distributors can be complex and burdensome. Keeping track of invoices, bills of lading and job tickets can slow your operation down significantly. Maintain your pivotal flow of goods and services by tapping into RJS Software’s robust distribution and document management solutions. You get the information you need, now.

Read how these customers in the distribution industry use RJS for their daily needs, saving time, money and company resources.

Toter

toterToter trashes burdensome paper flows and saves more than $10,000 a year in printing and postage costs by using iForms and WebDocs to streamline manual business processes.

With more than 22 million of its carts in use, Toter is the leading supplier of the wheeled, roll-out carts that municipal and private waste haulers use for curbside automated waste and recycling collection.

Today, instead of printing invoices (and many other documents) on expensive forms, Toter uses iForms to create electronic forms and emails or faxes them directly from its IBM i-based systems, all without producing paper copies. In addition, about 17 document types used by Toter’s customer service department are now scanned into WebDocs so they can be stored and managed electronically.

According to Toter IT Manager, Martin Banish, “Without a doubt, everyone in the company who was skeptical of the new system at first now truly likes what we’ve done,” he said. “And they love how easy it is to get at documents.”

Read the full Toter case study – download here.

Southern Waste Systems

Southern Waste Systems SWS logoFounded in 1999, Davie, Florida-based Southern Waste Systems (SWS), along with its sister company, Sun Recycling, offers decades of experience in the collection, processing and recycling of commercial, industrial, municipal and residential waste.

It was time to update their processes. SWS considered scanning all of its receipts to create electronic copies, but with thousands of receipts each week, that was too cumbersome. Instead, SWS chose iForms to improve document management and saw “an amazing ROI,” according to SWS IT Director Nick Casagrande. That return was achieved in a number of ways, including:

  • Paper costs cut dramatically
  • Storage space shrank significantly
  • Clerical costs reduced
  • Productivity and customer service improved

Read the full SWS case study – download here.

Ullico

Ullico LogoUllico uses DeliverNow from RJS Software to cut report distribution costs, eliminate paper and move closer to the goal of centralized electronic reporting and information delivery.

Ullico was founded in 1927 to provide life insurance to union members at a time when it was not otherwise available to them. Today, the company and its 270 employees provide a range or property, health and life insurance to union members and union leaders. It also delivers innovative risk management solutions for investments in infrastructure that have created thousands of union jobs in America.

The innovative report delivery functionality of DeliverNow is helping Ullico to transition into a lower-cost, higer-productivity, paper-free environment. Electronic delivery eliminates paper costs and ensures that reports are not misfiled, misdirected or misplaced.

Read the full Ullico case study – download here.

If you’re in the distribution industry, let RJS provide some stress relief by digitizing all your paper documents and automating business processes. For more on how we can help you save time and money please contact us at 1 (888) 757-7638 or sales@rjssoftware.com.


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